Iconic ‘Hachiko’s Family’ Mural in Shibuya to be Removed After 35 Years – Here’s Why

If you've ever stepped out of Shibuya Station's Hachiko Exit, chances are you've noticed the heartwarming ceramic mural of Akita dogs, with Japan's most famous loyal companion, Hachiko, at its centre. For the past 35 years, the "Hachiko's Family" mural has been more than just a piece of art—it's been a meeting spot, a landmark, and a charming nod to Tokyo's cultural heritage. Unfortunately, this beloved piece of Shibuya's identity is being removed, and locals are feeling the loss.

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A Nostalgic Farewell

The mural, which was installed in 1990, features over 1,200 ceramic panels arranged in a delightful 3D design. It portrays a whimsical, alternate reality where Hachiko, the famously faithful Akita-inu who waited years for his owner outside Shibuya Station, has a family of his own. The artist behind the mural, Ryutaro Kitahara, created the piece to evoke a sense of warmth, community, and timeless loyalty.

However, the ongoing redevelopment of Shibuya Station has sealed the mural's fate. The iconic Hachiko ticket gate is being relocated on 26 Jan, and JR East, after consulting with Kitahara's side, concluded that the mural couldn't be safely removed and reinstalled. The ceramic panels, delicate and intricately placed, are simply too fragile for such a process.

Why the change?

Image credit (L-R): LOVE Hachi | Official X; NHK | Official Website

Shibuya Station has been undergoing a massive transformation for several years now. This mural's removal is part of a larger redevelopment plan that aims to modernise the station and its surroundings. The changes are expected to continue until 2027, with various landmarks being moved or dismantled along the way. Just recently, on 22 Jan, the Moai head statue from the station's South Exit was relocated to a nearby consumer centre for similar reasons.

However, while these changes promise convenience and modernisation, some locals worry that the station's "soul" is being lost in the process. The "Hachiko's Family" mural wasn't just decorative; it was a shared memory for Tokyoites and visitors alike. It was a place to say, "Let's meet by the Hachiko dogs," and then catch up over a coffee or head off into the vibrant streets of Shibuya together.

A loss without ceremony

What's perhaps most heartbreaking is the quietness of its departure. There are no ceremonies planned, and no official efforts to preserve parts of the artwork. Fences have already gone up around the mural, signalling its imminent disappearance. The absence of farewell events or commemorative gestures feels like an unceremonious end to a beloved part of Shibuya's history.

And there's some controversy surrounding the removal, too. In an update shared on 4 Feb 2025, it was revealed that Kitahara's family was not consulted about the mural's fate. The family had requested that parts of the mural be preserved or relocated, but their appeals were ultimately denied. This revelation has left many wondering whether more could have been done to honour the mural and its creator.

Tips for Muslim travellers

Image credit: Chunyip Wong via Canva Pro

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Shibuya, like many parts of Tokyo, continues to enhance its accessibility for Muslim travellers. Those visiting the area to explore the former site of the "Hachiko's Family" mural may find the following information helpful:

• Halal-friendly restaurants: Shibuya is home to several halal-certified and Muslim-friendly restaurants. Gyumon and Sekai Cafe are well-known choices, both conveniently located near the station.

• Prayer spaces: While prayer spaces near Shibuya Station are limited, a few can be found within larger shopping centres. Additionally, the Tokyo Camii Mosque, the largest mosque in Japan, is just a short train ride away.

• Cultural sensitivity: The redevelopment of Shibuya Station has stirred mixed feelings among locals, particularly regarding the removal of historical landmarks like the Hachiko mural. Respectful engagement with residents about these changes can foster meaningful cultural exchanges.

Shibuya remains a vibrant and exciting district, and while the "Hachiko's Family" mural may no longer greet visitors, the area's charm and diversity continue to welcome travellers from around the world.